The official home page for Family Tree Maker customer support, with free live chat 24/7, updates and other resources, for all versions including our newest release, FTM 2019. FTM 2017 Printed Companion Guide. Browse family+tree+maker on sale. Individual Software Family Tree Heritage Gold for 1 User, Mac OS X, Download (ESD-F16M) 0. Free Next-Day Delivery by tomorrow.

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Help using Family Tree Maker

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Family Tree Maker comes with a number of really good helps, plus a Digital Companion Guide. For help accessing these helps, please see the links below.

This article discusses the following:

• Getting Started Guide
• Training Tutorials
• Help File
• The Companion Guide for Family Tree Maker 2011-2014
• The Official Guides for Family Tree Maker 2008-2010
• Ancestry Academy

Note:Adobe Reader is necessary to view the Getting Started Guide. If you don’t have Adobe Reader installed, you can download it for free by clicking the image below.

The Getting Started Guide for Family Tree Maker covers three general areas: setting up the software, building a tree, and basic troubleshooting. You can access this guide directly from FamilyTreeMaker.com by clicking the version appropriate link below.

Family Tree Maker 2010
http://www.familytreemaker.com/Content/Downloads/Guides/GettingStarted_US_2010.pdf

Family Tree Maker 2011
http://familytreemaker.com/Content/Downloads/Guides/QuickStart_US_2011.pdf
Family Tree Maker 2012
http://www.familytreemaker.com/Content/Downloads/Guides/QuickStart_US_2012.pdf
Family Tree Maker 2014
http://c.ancestry.com/Affiliate/Knowledgebase/Guides/Ancestry/QuickStart_US_2014.pdf

Training Tutorials

Family Tree Maker 2009 - 2014 also includes tutorial videos you can view on your computer. To access these video, click the Help menu from the top and select Training Tutorials.

There is also a built in help file with numerous tutorials and helps. The help file can be accessed by clicking the Help menu and selecting Help for Family Tree Maker.

• Contents tab – displays a list of Help topics arranged like the table of contents of a book. You can double-click a book to see its contents. For books with subchapters, double-click on the subsequent icon (chapters) until you funnel down to individual Help topics.
• Index tab – works like the index in a book. Find the term you're interested in and double-click it to see the corresponding Help topic.
• Search tab – lets you search for keywords or phrases that may be contained in a Help topic, such as 'source' or 'printing'.

The Companion Guide for Family Tree Maker 2011-2014 is included as a digital copy with your software. It can be accessed at any time by going to the help menu and selecting Companion Guide.

Official Guides to Family Tree Maker 2008-2011

Though these are no longer available from the store on Ancestry.com, the Official Guides to Family Tree Maker 2008-2011 are still available from many online retailers and bookstores.

Ancestry Academy

Ancestry Academy is a great resource that allows you to learn directly from those who work with the product. To view the Ancestry Academy course on Getting the most out of Family Tree Maker click here.

Note: By clicking on the Ancestry Academy link you will be directed to the Ancestry Academy website. You can use you Ancestry login credentials to log in.

“How do I convert my Family Tree Maker (for Windows) file so that it can be read on my new Family Tree Maker for Mac?” … this is a question that I’m being asked regularly, so I feel that a blog post is needed.

As Family Tree Maker (the Windows version) has been around for around 20+ years, with a new version released pretty much every year, there are different methods of transferring depending on what version of FTM you are currently transferring from.

Family Tree Maker Versions 1-4
If you have .fbc files and files from versions prior to version 4 need to be converted on a PC using Family Tree Maker 2005 SE software, which you can download free here. Once downloaded and installed, you bring in your current .fbc or .ftw file into the program, then save it. This will save as a .ftw file which you can then load straight into FTM for Mac.

Family Tree Maker Versions 5-16
If you have .ftw or .fbk files files that were created using a Family Tree Maker version between 5 and 16, these files can be read directly into FTM for Mac without needing any conversion.

Book On Family Tree Maker 3 For Mac Manuals

Family Tree Maker Versions 2008-2009
If you have Family Tree Maker 2008 or 2009, you will need to save your file as a Gedcom (.ged), so then it can be imported into FTM for Mac.

Family Tree Maker Versions 2010-2011
The Family Tree Maker File Migration Utility converts Family Tree Maker 2010 and 2011 Windows (.ftw) files so they can be opened on a Mac and vice versa. For more information, and step-by-step instructions on how to do this click here.

Book On Family Tree Maker 3 For Mac Manual Pdf

Book On Family Tree Maker 3 For Mac Manual Free

Family Tree Maker Versions 2012-2014
To transfer a file from Family Tree Maker 2012 or 2014 to Family Tree Maker for Mac, you first will need to export your file to a format that the File Migration Utility can convert into a Mac file. Please follow the instructions the article titled Export your Family Tree Maker file and make sure in Step 3 to choose the output format of 2010 or 2011. You can then use the File Migration Utility to convert your newly exported file to the Mac format.