Then, the status is changed to Working Offline. Now, again click on the Work Offline button to disable. After that, it ask to connect Outlook application with internet and can easily send/receive Outlook emails to fix stuck in offline mode; Then, click on the File tab Options. The click on the Advanced tab Send/Receive button. Solution 2– Try working on Offline and then on Online mode by switching between them. For this, click on the Send/Receive tab on the top of the Outlook screen as earlier and click on the Work Offline button. Close Outlook and open it again, and now click on the Send/Receive button again and de-select the Work Offline mode by clicking on it.
Mail User Guide
When an email account is offline, a lightning bolt icon appears next to the account’s mailboxes in the Mail sidebar and at the right end of the Favorites bar.
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In the Mail app on your Mac, do one of the following:
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Take all accounts online: Click the lightning bolt icon or choose Mailbox > Take All Accounts Online.
Take a specific account online (if you have more than one account): Click the lightning bolt icon next to the account’s mailbox, or choose Mailbox > Online Status > Take [account] Online.
If you can’t take an account online, make sure you’re connected to the internet. If a warning icon appears next to the account name, click it to open Connection Doctor. Learn more about using Connection Doctor.
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Some mailbox names can appear dimmed if you don’t have permission to access them, such as public mailboxes on a mail server.